the hotel had a unique decor with fun pop culture items. the bathroom faucet had low pressure.

This place suits me perfectly, providing free wi-fi, a spa centre, and ski equipment hire. The staff even helped me find places to shop during my first stay. I'm coming back for Christmas!

Exceptional dining experiences and helpful staff.

central location for easy access to bars and dining options

the hotel is just a few steps from the vibrant Main Street where you'll find great spots like The Red Frog and multiple dining options, making it easy to enjoy a night out after a long day of exploring, and the views from our south-facing room were simply breathtaking, which only added to the charm of our stay.

Consider joining the engaging DJ events for a fun night with fellow guests and to experience the lively atmosphere that enhances your stay.

The indoor swimming pool is a solid spot to unwind after hitting the slopes, complete with a sauna and Jacuzzi that the kids really enjoyed. Plus, the hotel's proximity to the chairlift—just a short walk to Super Venosc—makes morning skiing a breeze, and having an in-house ski shop is a convenient bonus.

The decor feels a bit outdated and could certainly use a refresh in some areas. There were issues with inconsistent room cleanliness. our bathroom could have benefited from a more thorough clean. we experienced some noise disturbances that disrupted our sleep, likely due to thin walls. The breakfast options didn't seem to cater well to dietary restrictions, and I found the food temperature at breakfast wasn't ideal, with items getting cold quickly. On top of that, the layout of the dining room felt cramped, making navigating through it during busy meals a bit of an adventure.

great family-friendly stay but needs better wi-fi

The staff were very courteous and friendly, always ready to help. The spa facilities were perfect after a long day on the slopes. The hotel provides an excellent shuttle service to the ski lifts, making it very convenient for families. I appreciated the free wi-fi, which was essential for keeping in touch with family and planning our day.

The Double South room was cozy with a fantastic mountain view, which really made the stay special. Bed was super comfortable, and the quirky decor added a unique touch. It was clean, but the room was on the smaller side for a longer stay. No major issues, just a bit snug when unpacking all the ski gear. The shower could’ve had better water pressure.

Had a delightful week with tasty buffets and a stunning spa, although the jacuzzi was out of order. Would definitely choose this cozy place again!

we had a fantastic stay at madame vacances for 9 nights. the receptionists were super friendly and helpful, making us feel right at home. the half-board meal option was amazing, with different delicious dishes each night. we loved the relaxing spa area, especially the hot tub after skiing.

can recommend

just returned from a week-long stay with friends at madame vacances. the room was spacious, with a fantastic view of the mountains. the bar was great for late-night games, and the ski rental in-house made everything simple and budget-friendly.

spa facilities were sometimes unavailable.

The heated swimming pool was a fantastic place for my family to unwind after a long day of skiing. We loved having quick access to the in-house ski shop too. it made renting equipment super easy. The variety of food during our meals catered well to all ages.

My kids wished there were more entertainment options for families.

The duplex room offered fantastic views, and the food served was of high quality, especially during buffet meals. the sauna was out of order, and some lights in the room were temperamental, which detracted from our experience. Despite these minor issues, the warm ambiance and friendly atmosphere made it a pleasant stay. Great for families wanting fun and relaxation after skiing.

Recommend it for couples

The service at this place is great! The staff, especially the chef, made our dining experiences lovely with such good meals! We even got a room upgrade, which was a nice surprise during our stay!

It wasn't exactly cheap, but for what you get, it felt acceptable.